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A partir del 12 de octubre de 2020, ya no enviamos notificaciones en copia impresa o en papel de las aprobaciones de autorizaciones. Las cartas de denegación en copia impresa se continuarán enviando por correo postal tanto al proveedor como a los afiliados. Las aprobaciones y denegaciones estarán disponibles en tiempo real en nuestro portal seguro para proveedores.
All attempts are made to provide the most current information on the Pre-Auth Needed Tool. However, this does NOT guarantee payment. Payment of claims is dependent on eligibility, covered benefits, provider contracts, correct coding and billing practices. For specific details, please refer to the provider manual. If you are uncertain that prior authorization is needed, please submit a request for an accurate response.
Vision services, including all services rendered by an Optician, Ophthalmologist or Optometrist need to be verified by Envolve Vision
Dental services need to be verified by Envolve Dental
Behavioral Health/Substance Abuse need to be verified by Magnolia Health
Complex imaging, MRA, MRI, PET, and CT Scans need to be verified by NIA
Musculoskeletal services need to be verified by TurningPoint.
Speech, Occupational and Physical Therapy need to be verified by NIA. For Chiropractic providers, no authorization is required.
Oncology/supportive drugs need to be verified by New Century Health.
Post-acute facility (SNF, IRF, and LTAC) prior authorizations need to be verified by CareCentrix; Fax 877-250-5290
Services provided by Out-of-Network providers are not covered by the plan. Join Our Network
Note: Services related to an authorization denial will result in denial of all associated claims.
Are Services being performed in the Emergency Department?
|Types of Services||YES||NO|
|Are the services being performed or ordered by a non-participating provider?|
|Is the member being admitted to an inpatient facility?|
|Are anesthesia services being rendered for pain management or dental surgeries?|
|Is the member receiving hospice services?|