Pre-Auth Needed?


Pre-Auth Needed?

For the best experience, please use the Pre-Auth tool in Chrome, Firefox, or Internet Explorer 10 and above. 

A partir del 12 de octubre de 2020, ya no enviamos notificaciones en copia impresa o en papel de las aprobaciones de autorizaciones. Las cartas de denegación en copia impresa se continuarán enviando por correo postal tanto al proveedor como a los afiliados. Las aprobaciones y denegaciones estarán disponibles en tiempo real en nuestro portal seguro para proveedores.

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All attempts are made to provide the most current information on the Pre-Auth Needed Tool. However, this does NOT guarantee payment. Payment of claims is dependent on eligibility, covered benefits, provider contracts, correct coding and billing practices. For specific details, please refer to the provider manual. If you are uncertain that prior authorization is needed, please submit a request for an accurate response.

Vision services, including all services rendered by an Optician, Ophthalmologist or Optometrist need to be verified by Envolve Vision

Dental services need to be verified by Envolve Dental

Behavioral Health/Substance Abuse need to be verified by Magnolia

The following services (identifiable by procedure code search) need to be verified by Evolent: Complex Imaging, MRA, MRI, PET, and CT scans; Left Heart Catheterization & Implantable services; Speech, Occupational and Physical Therapy services (excluding chiropractor specialty providers – no authorization required); Pain Management and Spinal Cord Stimulators; Musculoskeletal services for the spine, shoulder, hip, and knee.

Oncology Biopharmacy and Radiation Oncology drugs need to be verified by New Century Health.

Post-acute facility (SNF, IRF, and LTAC) prior authorizations need to be verified by CareCentrix; Fax 877-250-5290

Services provided by Out-of-Network providers are not covered by the plan. Join Our Network

Note: Services related to an authorization denial will result in denial of all associated claims.


Are Services being performed in the Emergency Department?

Types of Services YES NO
Are the services being performed or ordered by a non-participating provider (professionals/facilities)?
Is the member being admitted to an inpatient facility?
Are anesthesia services being rendered for dental surgeries?
Are oral surgery services being provided in the office?
Is the member receiving Gender Reassignment services?